Product Return Policy
We offer a 90–day money–back guarantee on
all books, CDs and home–study
products, less a 10% restocking fee. You may exchange
your product for another product of equal or less value
with NO stocking fee. If you choose to exchange your
product for another product, there is no refund or
exchange available on the second product. THERE ARE
NO REFUNDS ON SHIPPING, SOFTWARE OR LEGAL FORMS (including
forms CDs or forms included in a home study package)
OR DIGITAL DOWNLOADS. If the purchase includes digital
media or downloads, a refund will be issued on the
non-digital portion of the purchase only.
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Any request for a return must be made by phone 90 calendar days from receipt.
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Before returning a product the customer
must first obtain a Return Merchandise Authorization number
(R.M.A.#) issued by calling 1–404-467-xxxx
between the hours of 9:00am to 5:00pm Eastern Time, Monday
through Friday, holidays excluded.
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All returns must display the R.M.A.# on the outside
of the returned package. All
returns must include the actual product
in resalable condition with the forms CD
seal unbroken and the forms package sealed. All packages must
be sent back Return Receipt through the
U.S. postal system or signature required
through a recognized carrier (i.e. FedEx,
UPS, DHL, etc.) within TEN (10) DAYS of
the issuance of an RMA#. CashFlowLogic
is not responsible, and will not issue
a credit for any returned package lost
in shipping and/or not received with 10
calendar days of the issued RMA#.
The customer is responsible for all shipping
costs in returning the product. It is your responsibility
to package the product well to avoid damage
during shipping!
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Any item returned without an R.M.A.# will be refused and returned at the customer’s expense.
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The refund on an authorized return will be issued
within 5 business days of receipt of the authorized returned product.
No refund will be issued, regardless of receipt, on any unauthorized
return.
Seminar Refund Policy
All seminars have a 100% money back guarantee, which must be requested in writing by email, phone or facsimile within 7 days of the event. There are no refunds for "no shows" or cancellations within 48 hours of the event.